1. How do I check the calibration traceability of my instrument?

In the calibration certificate, all the standards used in the calibration of your instrument, the expiration dates and the numbers of the accredited certificates are described, if you need a copy of any of them, just send an email to helpdesk@criffer.com, informing your name (or your company), the serial number or the calibration certificate number.

 

 

            2. How to get an instruction manual or software update for my instrument

They are available for download on our website, but if you prefer you can send an email to helpdesk@criffer.com, giving your name (or company), model and the serial number of your instrument.

 

 

          3. How do I request a duplicate of my calibration certificate?

​Just send an email to helpdesk@criffer.com, giving your name (or your company) and the serial number of the instrument.

 

 

          4. I have doubts about the operation of my instrument. What do I do?

We have specialized technical support formed by Technicians in Occupational Safety, with specialization in all our line of products and trained by the best professionals of the market. Our service can be done by telephone +55 11 996-018-090, chat or Skype.